Privacy Statement
Collection of Personal Data
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include:
- Email address
- First name and last name
- Phone number
- Address
This information will be submitted by you when you contact the company by phone, email, office visit, or when you submit a contact form via our website.
In addition, our website uses tracking technologies provided through our Customer Relationship Management (CRM) system. These tracking codes may collect information about how you interact with our website, such as pages visited, time spent on the site, and actions taken. This helps us understand user behaviour, improve our services, and follow up on enquiries more effectively.
We also use cookies and similar technologies on our website. Cookies are small files stored on your device that help us improve your browsing experience and analyse website traffic. When you visit our website, you will be given the option to accept or reject non-essential cookies. You can also manage or disable cookies at any time through your browser settings.
Use of Personal Data
We will only use your personal data as the law allows us to do so. This includes:
- To fulfil an enquiry
- To fulfil a contract
- To communicate with you regarding an ongoing contract or service
- To monitor and improve our website and services through analytics and tracking tools
We retain personal data only for as long as necessary to fulfil these purposes.
Data Storage
The data is held by Clearwater Pools and is stored electronically on our secure computer systems.
Access to Your Data
Your personal data is accessed only by authorised personnel at Clearwater Pools. We do not pass on, sell, share, or swap your data with third-party organisations.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions relating to our privacy policy, please contact:
